You might need to read both articles, in that case. See the link below if you are concerned that yours won’t turn on, because I have already written an article that goes into detail for this problem. That was the first case quite a long time ago, and fr newer models now. Not only clients, but I myself have experienced that my Surface Pro 3 black screen won’t turn on. Summary Surface Pro Black Screen Won’t Turn On
Surface Pro Black screen with Cursor visibleįixes for Black Screen (of Death) – Move itįorced reset of Surface Pro with Black Screen Working Microsoft Surface but Screen Not Working Surface Pro Black Screen but Keyboard lights up The Microsoft Surface Pro black screen of death can be fixed!Īs it can often be for other Surface tablet, book, and laptop models. So please do not worry, if you think it is as serious as that. This is especially annoying because I mainly use the laptop when in bed at night, so I always have it on the lowest brightness.Īll software is up to date.In my experience, it has never been as serious as ‘Black Screen of Death’ sounds! All it means really is just that your surface pro screen is black and unresponsive. To bring it back, I have to hit the power key to put it to sleep, and then again to wake it back up. It doesn’t go to sleep because I can still hear videos playing in the background and I can pause/resume them using the spacebar, but the screen is completely black. When it’s set to low, it’ll work for a minute or two, and then the screen turns black. The laptop works fine when the brightness is at any level except the lowest setting. Here is a post on the Microsoft Community forum on this problem. One of the most commonly reported problems for Surface Laptop 3 is the screen being turned off when the screen brightness set to the lowest value (0% or 1%).
However, most bugs can be fixed via firmware updates when Microsoft gathers enough feedback. As in previous generations, most Surface devices are normally having bugs when it comes to initial releases.
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